ORDER DELIVERY:
A Minimum of 10 days notice from the date of order confirmation to shipment date is required to ensure proper conditioning of fish.
For quantities of fish in excess of the stock in hand, please inquire before ordering to ensuring the availability.
PACKING:
Fresh Water, Brackish Water and Wild Caught Fish: Styrofoam box and with ice placed to maintain the ideal temperature. All fish are packed according to species in double plastic bags. Packed in strong carton box of standard size 54 x 38 x 35 cm with actual weight 10 – 13 kg. Fish are oxygenated to last a minimum of 48 hours.
PAYMENT:
Payment should be made 50% in advance payment for new
buyer, which is negotiable once a working relationship and
credit worthiness has been established.
All funds to be remitted by Telegraphic Bank Transfer (TT)
upon your receipt of the Pro-Forma by Fax. The order will
be considered confirmed once we receive a fax of the bank
transfer receipt from you to: +94-115-352353.
ADDITIONAL CHARGES:
Box Charges: US$ 8.00 will be charged per standard
box.
Handling Charges US$ 50.00 will be charged per shipment.
DOCUMENTATION:
The following documentation will accompany each shipment, subject to the requirements of the destination country:
G.S.P. (Certificate of Origin)
Health Certificate (From Government Vet. Surgeon)
Phytosanitary Certificate (For Plants)
Invoice
Packing List
Any other documentation, which your country may require.
MINIMUM ORDER QUANTITIES:
Only orders with a minimum of US$ 250/- will be entertained as it is infeasible to handle smaller orders from our facility. A minimum of ¼ box per variety is required for Freshwater, Brackish water and Wild Caught fishes.
FLIGHT AND FREIGHT:
As destinations vary, kindly advise on your closest international airport for us to provide you with the relevant information.
Shipments will be dispatched on Freight Collect Basis, unless otherwise requested. Should you require the freight to be on Pre-Paid Basis, we will require a deposit, in advance, for the value of the freight.
CONSIGNEE INFORMATION:
Please supply following information at before the point of order confirmation: Buyers name with full address. Consignees telephone & fax number, email address, name of destination airport.
DOA POLICY:
A mortality of 5% of the Invoice Value is inclusive of the prices listed. In the unlikely event of the mortality exceeding this allotment, kindly inform us within 24 hours of the shipment landing. The excess mortality will be wither replaced in the next shipment or credited to you, upon your preference.
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